Search results for "performance measures"

showing 4 items of 4 documents

National Performance-Based Research Funding Systems : Constructing Local Perceptions of Research?

2019

AbstractIn recent years, performance-based research funding systems (PRFSs) have been introduced in all of the Nordic countries. In this chapter, we compare these systems and explore how their introduction is reflected within universities. Through interviews with academics, managers and administrators, we study how the performance measures of these systems are used at the university level and how that affects research activities. The results indicate that the introduction of PRFSs at the national level have had significant effects at the institutional level. The PRFSs contribute to the institutionalisation and consolidation of research metrics as the main way to describe research performanc…

Higher educationInstitutionalisationbusiness.industrymedia_common.quotation_subjectUniversity levelPublic relationsperformance measuresInstitutional levelperformance-based research fundingPeer reviewConsolidation (business)Political sciencePerceptionVDP::Samfunnsvitenskap: 200National levelbusinessmedia_common
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Measures for Police Performance in Spain and Finland

2019

Political sciencetools for analyzing police performance and riskscomparative public administration performance analysisjulkinen hallintoperformance indicatorsperformance measurespoliisi (organisaatiot)arviointisuoriutuminen
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Scritti in onore di Pellegrino Capaldo

2014

La qualità dei servizi è stata riconosciuta come un rilevante aspetto caratterizzante la performance dell’azienda pubblica, analogamente alla capacità di operare secondo criteri di efficienza e nel rispetto dei vincoli di bilancio. Sebbene sia possibile riscontrare alcuni significativi casi di adozione di politiche di customer satisfaction nelle amministrazioni pubbliche italiane, a tutt’oggi il tema presenta significative criticità, specialmente in ordine agli aspetti metodologici e agli strumenti operativi che consentano di integrare dette politiche nel sistema di programmazione e controllo delle aziende che erogano tali servizi. Il presente lavoro adotta una diversa prospettiva di analis…

Settore SECS-P/07 - Economia AziendaleQuality in delivering public services has been recognised as a major issue challenging performance in the public sector as well as the ability to operate effectively and within budget constraints. Empirical findings shown by the literature demonstrate that concrete efforts have been produced towards the evaluation and improvement of satisfaction levels of citizens and other Public Administration’s ‘customers’. However still today this issue portrays many unresolved criticalities particularly concerning the methodological approaches and operative tools to adopt in order to integrate ‘customer satisfaction’ programs with the wider organisational control system in each public administration. This paper adopts a non-conventional view of the ‘customer satisfaction’ concept. This is currently meant as a matter of social reporting or even statistical analysis based on the users’ perceptions on the level of provided services by a given (front office) unit in the public sector. Here an inter-institutional perspective is adopted with a view to map the overall value chain leading to the final product delivered to citizens or the community. Inside this chain tracking the underlying administrative products delivered by back-office units to their ‘internal clients’ in the public administration is recommended as a fundamental step to understand how to improve performance in satisfying citizens’ needs. This should also require a proper link between the administrative units’ goals and performance measures to the desired efficiency and effectiveness of processes leading to the attainment of administrative products providing the basis of the final services delivered to the private sector. Based on first empirical findings from field analysis in the Italian context the paper aims to outline an approach which could assist both politicians and managers to better assess and improve performance according to a customer satisfaction perspective.
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A quantitative insight into the impact and performance of seed accelerators and their accelerated start-ups

2020

El tema de investigación de esta tesis es el estudio de las aceleradoras de emprendimiento (AE), consideradas la nueva generación de incubadora de empresas (Bøllingtoft, 2012). Tanto las incubadoras como las aceleradoras permiten a las empresas jóvenes comenzar su actividad a través de un proceso de aprendizaje, consultoría e inversión, con el objetivo de aumentar sus posibilidades de supervivencia y crecimiento en el mercado durante sus primeros meses de vida (Cohen y Hochberg, 2014). El número de AE ha aumentado drásticamente desde la primera Aceleradora conocida en 2005 (Y Combinator), hasta un estimado de más de 3.000 AE en todo el mundo (Hochberg, 2016). Europa en particular, experimen…

incubatorsentrepreneurship ecosystemsinnovacionincubadoraUNESCO::CIENCIAS ECONÓMICASinvestmentemprendimientoentrepreneurshipperformance measures:CIENCIAS ECONÓMICAS [UNESCO]innovationsocial innovationstartupsinversionacceleratorsaceleradorasquantitativeemploymentsocial impactseed acceleratorinnovation ecosystems
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